Return & Refund Policy

 

India Orders

1. Return/Exchange Window: Any damage or manufacturing defect must be reported within 5 days of delivery.
2. The product must be unused, unwashed, and in its original condition and packaging.
3. Block Print Fabrics: Minor variations, slight imperfections, or small print irregularities are inherent to the block-printing process and are not eligible for return or exchange.
4. However, major misprints, severely defective prints, or clearly incorrect printing may be eligible for exchange if reported within the 5-day window.
5. Wrong Product: If you receive a product different from what you ordered, please contact us within 5 days. We will provide an appropriate resolution.
6. Color/Material Preference: Returns or exchanges are not accepted simply because you do not like the color, material, texture, or appearance. Please check the product description carefully before ordering.
7. Sale/Discounted Products: Products purchased during sales, clearance sales, or special discount offers or highly discounted items are not eligible for return or exchange.
8. Products that have been washed, worn, altered, damaged after delivery, or returned without original packaging are not eligible.
9. Minor issues that may occur during transit, such as loose threads or pulled tassels, are generally not considered defects if they can be easily fixed.

 

How to Request a Return/Exchange

 

Please contact us at jaipurbazar.jb@gmail.com or +91-9351478307 with your Order ID and clear photos/videos of the issue.

The product must be sent back to us at the customer's expense unless otherwise agreed. We do not provide standard reverse-pickup services.

Approved exchanges are generally one-time only.

 

International Orders

 

International orders are generally not eligible for return, refund, or exchange.

International shipping involves significantly higher shipping, customs, and handling costs, making returns impractical.

If you receive a wrong, damaged, or significantly defective product, please contact us with your Order ID and clear photos/videos. All products are carefully checked and quality-inspected before dispatch. We will review the concern and, where appropriate, discuss the best possible solution on a case-by-case basis.

Return, refund, or exchange solutions for international orders are rare and are not guaranteed.

 

Refunds

 

Where a refund is approved, it will be processed after the returned product has been received and inspected. Refunds may take up to 5 business days after approval, depending on the payment method and bank/payment provider.

For any return, exchange, refund, or product concern, please always mention your Order ID when contacting us.